BioIT Resources
External Links

BioIT Tweets

My Biology
BioIT...
BioIT maintains and manages the Department of Biology's computer and IT infrastructure. Here you will find information about Security, BioIT system status and current problems, as well as interesting tips and tricks!

Snow Leopard and SAMBA for Pangea

Tuesday, November 10th, 2009, 11:03 am MT - posted by Ross Madden

With the release of Snow Leopard (Mac OS X 10.6) there have been reports of slowness, and hanging of the Finder when attempting to access SAMBA (SMB) network shares.  SAMBA network shares are essentially the most popular type of network share in use today, and the primary method of sharing files between Macintosh computers and Windows computers.

pangea_classic

Unfortunately for us, Pangea uses SAMBA to share its files.  So, we have been experiencing these symptoms, primarily the hanging of Finder when attempting to browse through sub-directories within your Pangea space.  For the past couple of months since Snow Leopard has been released, I have been patiently monitoring several forum threads for a solution as well as silently hoping that the releases of 10.6.1 and 10.6.2 would address and fix these issues automatically.  This has not happened.

On the other side, these forum threads have provided a solution to this problem which I have implemented on the Pangea server.  This solution was to remove a line in the Pangea SAMBA configuration file that prevented certain files from being created by Apple client computers (those of you connecting to Pangea with your Macintosh computers).  This line is called the ‘veto file’ setting is now turned off and Macintosh computers will start freely placing these strange files onto the Pangea spaces they access.  These files include .DS_Store, .AppleDesktop, .AppleDouble, and .Trashes to name just a few.  These files will not be visible to Macintosh computers, but will start showing up in the file lists for Windows computers.  The important thing is that this has solved the SAMBA access issues with Finder.

So, for the end users who glaze over with the above technical explanation – Snow Leopard can now access Pangea normally, but will be creating strange files and folders (.DS_Store, .AppleDesktop, .AppleDouble, .Trashes, etc.) which will only be viewable by Windows clients on default.

Thank you for your patience with this, and I will remain optimistic that at some point the future I can re-enable the ‘veto file’ line.  Enjoy!

Posted in Apple, General BioIT, The Cloud | No Comments »

Symantec 11.0.5 for Windows

Tuesday, October 27th, 2009, 10:00 am MT - posted by Ross Madden

ACNS has just made available the new version of Symantec Endpoint Protection. This version not only solves the various firewall issues we were experiencing but also works properly with Windows 7. As I reported earlier, Windows 7 was popping up an annoying driver compatibility warning (http://rydberg.biology.colostate.edu/sites/bioit/2009/09/18/symantec-sep-windows-7-issue/).

If you are suffering from the 11.0.4 SEP installation that has disabled your Windows Firewall you must do one of the following when upgrading to SEP 11.0.5:

  • - Manual Intervention – upgrade to SEP 11.0.5 by downloading the installer from the link below and running it.  Then turning on your WIndows Firewall from within the Control Panel manually.
  • - Manually Uninstall SEP 11.0.4 first, then download and install SEP 11.0.5

SEP 11.0.5 can now be downbloaded at the following URL: http://www.acns.colostate.edu/?page=downloads_sls_free

Sorry to all the Snow Leopard users – it still looks like January 2010 for version 10.3 to be released.

Posted in Apple, Security, Windows | No Comments »

Photoshop vs Photoshop Elements

Friday, September 25th, 2009, 9:54 am MT - posted by Ross Madden

I often get asked if I can help users out with a copy of Photoshop for their lab or personal computer.  Of course, I cannot – the Department of Biology does not have a site license for Photoshop nor Photoshop Elements.  This leaves the burden of the license cost on the individuals using the software.   The problem with Photoshop is that it is is fairly expensive.  At the time of this writing RAMtech over in the LSC currently has a single computer license for Phtotoshop CS4 running at $185.84 (check their list if you are reading this at a much later date as these prices may have changed).  This is of course an amazing price, as without this educational pricing CS4 runs around $500+.  On the other hand Photoshop Elements runs a mere $48.69 for version 7 (Windows OS) and $32.94 for version 6 (Mac OS).  It comes to my understanding that most users are unaware that Photoshop Elements exists and by default think they need the full blown and more expensive version.  However, when it comes down to the work being done on Photoshop, most would be just fine using the less expensive Photoshop Elements.

I found this informative article on the differences between Photoshop Elements 7 and Photoshop CS4.  It lists the tools included in CS4 that are missing in Elements.  Overall, use this as a guide to see whether the extra $130 is worth it for the full blown version.

http://www.digicamhelp.com/processing-photos/advanced-editing/photoshop-elements-7-vs-photoshop-cs4/

256px-Photoshop_logo.svg

Posted in Apple, General BioIT, Windows | No Comments »

No More Cisco VPN Client for Snow Leopard Users!

Friday, September 4th, 2009, 2:40 pm MT - posted by Ross Madden

A full day after figuring out how to fix the Cisco VPN Client for Snow Leopard, I have instructions on how you can officially get rid of this client for good.  The following is a link to the FAQ entry for configuring the built in Cisco VPN to work with the CSU system.  Enjoy:

http://rydberg.biology.colostate.edu/sites/bioit-faq/2009/09/04/using-the-built-in-cisco-vpn-with-snow-leopard/

Posted in Apple | 1 Comment »

Snow Leopard and Cisco VPN Client

Wednesday, September 2nd, 2009, 10:50 am MT - posted by Ross Madden

UPDATE: While this information still functions and works, I have posted another entry along with a BioIT FAQ entry for using the built in Snow Leopard Cisco IPSec protocol without the Cisco VPN client.  See that here: http://rydberg.biology.colostate.edu/sites/bioit/2009/09/04/no-more-cisco-vpn-client-for-snow-leopard-users/

With the release of Apple’s Snow Leopard (Mac OS X 10.6) it seems that we have yet again (sigh..) an issue with Cisco’s VPN client.  Upon upgrade you may experience the following error window:

vpn-fail

This will really only be a problem to those who wish to use the Cisco VPN client to tunnel in from off campus in order to gain access to resources such as the Library.  On campus wireless connections should be through the SSID “csu-net” which allows you to connect with your CSU eID and CSU eID password directly without the use of the Cisco VPN client.  You can find information about using “csu-net” at the following URL: http://www.acns.colostate.edu/?page=wireless

Back to the issue at hand.  To solve this problem you will need to reinstall the Cisco VPN Client.  Luckily, this is a fairly simple process.  All you need to do is to download the newest client from the ACNS web site and run the installer.

http://www.acns.colostate.edu/?page=vpn_download

You do not need to uninstall the old VPN Client first, as it seems that simply running the new installer will fix the problem, and keep your VPN connection profiles intact.  Problem solved!

Posted in Apple, General BioIT | 2 Comments »

32 bit versus 64 bit computers

Monday, August 31st, 2009, 10:59 am MT - posted by Ross Madden

This is in response to a number of questions about 32 bit versus 64 bit computers (operating systems, and processors in specific).

The official Microsoft explanation states that “The terms 32-bit and 64-bit refer to the way a computer’s processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory (RAM) more effectively than a 32-bit system.” (http://windowshelp.microsoft.com)

Essentially, what this means is that a 32 bit operating system works better when you have a small amount of memory (RAM) and 64 bit operating systems work better with large amounts of RAM.  So, what is a large amount of RAM?  The answer to this question changes every year.  At the time of this writing, 4GB or more is considered a large amount of RAM.  Conveniently, this is also the realistic boundary at which you will choose one or the other architecture.  If your computer has at least 4GB of RAM, choose a 64 bit OS.  Any less and you should stick with 32 bit.

Here are some other FAQs related to 32 bit vs 64 bit computing:

  • - Most 32 bit software programs will run fine on a 64 bit OS but NOT the other way around
  • - You CANNOT upgrade a 32 bit OS to a 64 bit OS.  You must format and install the 64 bit OS fresh
  • - Most computers that have 4GB or more have a 64 bit compatible processor and can run a 64 bit OS
  • - A list of all 64 bit processors is listed here: http://en.wikipedia.org/wiki/64-bit
  • - All 64 bit OS require 64 bit device drivers in order for their hardware to work.  32 bit device drivers will not work correctly
  • - Mac users don’t need to worry about this, Mac OS X is fully compatible for both 32 bit and 64 bit software

Here is another link to a Microsoft site which compares the different Vista operating systems.  This information and advice should stay relevant through the Windows 7 release – due October 22nd 2009.  http://www.microsoft.com/windows/windows-vista/compare-editions/64-bit.aspx

64bit

Posted in Apple, General BioIT, Windows | No Comments »

Snow Leopard – The Real Deal

Thursday, August 27th, 2009, 3:53 pm MT - posted by Ross Madden

Snow Leopard is being released tomorrow (Friday, August 28th) and there is some confusion about what this really means.  Wired magazine wrote a great article with convenient bullet points to help us all with these details.  In short, THIS is what Snow Leopard is:

  • - It’s a Performance Boost, Not a Roaring Upgrade
  • - Not All Third-Party Software Is Guaranteed to Work
  • - Minor Tweaks to Interface, Usability
  • - Hardware Requirements: No Support for PowerPC Macs
  • - You Get up to 7 GB More Hard-Drive Space
  • - The Upgrade Only Costs $30

Here is a link to the actual article – http://www.wired.com/gadgetlab/2009/08/6-things-snow-leopard

snow_leopard

Posted in Apple, General BioIT | No Comments »

PDF to Word (.com)

Thursday, August 27th, 2009, 9:27 am MT - posted by Ross Madden

This morning’s Tekzilla Daily Tip was something I get asked about quite a bit.  How can I edit a PDF file?  Chances are you have either lost the original document or this file was e-mailed to you and you need to make changes.  Adobe Acrobat’s Word export mangles the original formatting of the document, and the built in editing is often not enough for larger changes.  In steps pdftoword.com!  This FREE web service allows you to convert your PDF document to a RTF (Rich Text Format) or DOC (MS Word) file.  Check it out!

logo_pdftoword

UPDATE (8/28/2009 8:00 am) – Once you have your Word file edited, you then convert back to PDF using the free PDF add-on for MS Office 2007 or the built in PDF printer for Mac OS X.

Posted in Apple, The Cloud, Tips and Tricks, Windows | No Comments »

Department of Biology • Colorado State University • Fort Collins, Colorado 80523
Phone: 970-491-7011 • Fax: 970-491-0649
CSUBio@ColoState.Edu
© Contents Copyright 2009 - Department of Biology, Colorado State University
My Biology Where Are We? Give to Biology